Generations Riviera Maya Family Resort Catamaran, Aqua Nick & More Inclusive, Puerto Morelos ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Carretera Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

Generations Riviera Maya Family Resort is a luxurious getaway set in the tranquil town of Puerto Morelos, Mexico. Known for its stunning ocean views, it boasts the largest artificial coral reef in the world right at its doorstep. The design emphasizes spacious suites with private infinity pools, perfectly blending luxury and nature. Guests will enjoy the unique services offered, including an opportunity for family-oriented adventures and gourmet dining experiences.

Location

Nestled between Cancun and Playa del Carmen, the resort is conveniently located about 30 km from Aeropuerto de Playa del Carmen. This prime location provides easy access to nearby cultural and natural attractions. The serene beach setting allows for relaxation, while opportunities for water adventures are just steps away on the largest artificial coral reef in the world.

Rooms

The resort features a variety of all-suite accommodations designed for families and groups. Each suite offers breathtaking views of the Caribbean and direct access to the infinity pool, ensuring immediate relaxation and enjoyment. Guests can choose from one, two, or three-bedroom options, with amenities like indoor spa tubs and smart TVs enhancing the experience.

Eat & Drink

The resort offers a diverse array of dining options, including Mediterranean and Asian a la carte restaurants, along with a classic all-inclusive buffet. Signature dishes celebrate local flavors while the Wine Kitchen provides an innovative culinary journey pairing fresh ingredients with selected wines. Guests can indulge in 24-hour room service for ultimate convenience.

Leisure & Business

Leisure opportunities abound at Generations Riviera Maya, with ten swimming pools available, including an exclusive Kids Club pool. Guests can engage in activities such as snorkeling, pool sports, and cooking classes for kids, all supervised by certified staff. Additionally, a full-service spa offers soothing treatments for body and mind, making it a holistic retreat.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Suite Private Pool

Max:

2 persons

67 m²

Bed options:

1 Double bed

Air conditioning

room details

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Ocean Front One Bedroom Suite

Max:

2 persons

67 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Ocean Front One Bedroom Swim Up Suite

Max:

2 persons

67 m²

Bed options:

1 King-size bed

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Morelos 8.3 km

Airports

Aeropuerto de Playa del Carmen (PCM) 26.2 km

Cancun (CUN) 32.3 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Incredible Dining Experience

“The restaurants at the resort offered a variety of cuisines that were both delicious and beautifully presented, making every meal a delight.” view full review

Luxurious Accommodations

“The one-bedroom presidential suite was spacious and immaculate, complete with stunning ocean views and a relaxing jacuzzi tub.” view full review

Ultimate Relaxation

“The spa facilities were rejuvenating, with various fitness activities scheduled throughout the day that allowed me to maintain my wellness routine.” view full review

Fun Fitness Options

“Participating in archery with Alfredo was a highlight; he made it enjoyable and encouraged us to join in various activities across the resort.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
Concierge desk
No pets allowed
24-hour security
Private beach
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Laundry
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Children's menu
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Aqua park
Entertainment
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

Map view

Carretera Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

City landmarks

Beach

Playa del Secreto

2.0 km

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

2.3 km

El Palenque Theater

3.2 km

Chapel

3.3 km

Golf Course

El Manglar Golf Course

4.0 km

Cirque du Soleil

4.2 km

Teatro Vidanta

4.6 km

Playa Paraiso Golf Course

4.7 km

Wedding chappel

4.8 km

Reviews and Ratings

Feedback from previous guests about their experience. <br />

86%

liked the resort and would come back

Spacious rooms

Exceptional service

Limited dining options

Cold pool water

8.6/10

Great

Rooms

9.6

Location

8.3

Service

9.7

Dining

7.8

Emily

United States, January 2025

9.6/10

We had a fantastic stay at this resort! The food was exceptional, with plenty of gourmet options and attentive service. The spacious rooms offered stunning views, and the pool area was a great place to relax and meet people. However, the beach was a bit rocky and not ideal for swimming, which might be a downside for ocean lovers. Overall, we felt we got great value for our money and can’t wait to return.

Rooms

10.0

The rooms were spacious, clean, and had beautiful ocean views.

Service

10.0

The service was top-notch, with attentive staff who anticipated our needs.

Location

9.0

The resort is situated perfectly with easy access to various pools and the beach.

Dining

10.0

Dining was truly gourmet, with a variety of delicious options available for every meal.

Facilities

9.0

The pool area was fantastic, well-maintained, and the atmosphere was fun and relaxing.

Nathaniel

United Kingdom, January 2025

8.4/10

We had a fantastic family vacation at Generations Riviera Maya. The staff was incredibly friendly and attentive, making our experience unforgettable. The pools were enjoyable for all ages, but the beach was mostly rocky, which was a letdown. Dining was excellent, with delicious food options, though I wish there were more casual eating spots. Overall, it was a great stay, but some improvements could be made for a perfect experience.

Rooms

9.0

The rooms were spacious and impeccably clean, providing a great view of the ocean. We appreciated the generous size and comfort throughout our stay.

Service

10.0

The service was amazing! Everyone was extremely friendly, from the concierge to our butler. They went out of their way to make us feel special and taken care of.

Location

8.0

The resort is set in a beautiful area of Riviera Maya, with a nice beach, although it does have some rocky spots. It's a nice spot for snorkeling too!

Dining

8.0

Dining at the resort was delightful! We enjoyed a variety of high-quality dishes, but it would have been nice to have a more laid-back dining option available.

Facilities

7.0

The facilities were impressive overall, especially the pool area which was perfect for family fun. However, the limited poolside snack options were a downside.

Jayden

United Kingdom, January 2025

8.0/10

We had a lovely family vacation at the resort. The kids club was a huge hit with our children, and the food quality was truly outstanding. However, we did face some challenges with the infrastructure of the resort, particularly when it came to dining options and activities for kids during rain. Overall, the experience was enjoyable thanks to the staff and services provided.

Rooms

9.0

The room was fantastic, spacious for our group of seven, and we loved the upgrade with champagne upon arrival.

Service

8.0

The service was attentive and professional, though I felt it could have been more proactive in engaging with the kids.

Location

9.0

The location was breathtaking, with beautiful views, though we wished for more covered areas for rainy weather.

Dining

7.0

Dining was consistent and had plenty of fresh options, but we noticed a limited number of family-friendly restaurants.

Facilities

7.0

The facilities were clean and well-maintained, but having more snack options for kids would have improved our experience.

Rowan

United Kingdom, January 2025

8.6/10

We had an amazing time at Generations Riviera Maya! The resort is very safe, beautifully maintained, and the service was exceptional, especially our butlers who catered to our needs. The food was generally great, but there were some concerns regarding limited options for dinner, particularly for kids. The beach was enjoyable, but the pool water was a bit too cold during our stay.

Rooms

10.0

The rooms were huge and luxurious, featuring a massive bed and a lovely bathroom with a rain shower and a massive tub. We appreciated the upgrade with champagne in our room.

Service

9.0

The service was fantastic! Our butlers, Luiz and Isreal, were incredibly attentive and great with our kids. They really made an effort to understand our preferences.

Location

9.0

The resort is set in a gated community with a beautiful private beach. It felt secure and inviting, perfect for families.

Dining

7.0

Dining was a bit hit and miss at times. While some meals were phenomenal, I felt there should have been more casual options available, especially for kids wanting favorites like burgers or pizza.

Facilities

8.0

The facilities were impressive with saltwater pools and a great array of activities available for families. However, I would have loved to see a snack bar or beach bar open throughout the day.

Pamela

United States, December 2024

9.0/10

Our stay at Generations was truly exceptional. The hospitality was top-notch, with delicious food and beautiful rooms. We especially enjoyed the beach and pool amenities, although the unswimmable beach area with rocks was a downside. It’s a perfect resort for couples or families and offers fantastic value for the experience, despite minor issues with dining service at the buffet.

Rooms

10.0

We stayed in a stunning Diamond Suite with a swim-up option. The room was spacious and beautifully decorated, making it a pleasure to relax in.

Service

10.0

The service was phenomenal, especially our butlers who were attentive and made our stay feel special. It was exceptional for the price we paid.

Location

8.0

Generations has a great location with convenient access to nearby sister hotels and all-inclusive options. However, the beach was not swimmable due to rocks.

Dining

9.0

Dining was a highlight, with excellent food throughout our stay. While we enjoyed most meals, the buffet was a letdown compared to specialty restaurants.

Facilities

8.0

The facilities were impressive, including well-maintained pools and beautiful beach areas. The only issue was the rocky beachfront.

Lee

United States, November 2024

7.8/10

We had a fantastic family vacation at Generations Hotel where the rooms were spacious and clean, and the food was enjoyable, although the choices could be limited for kids. The activities were a highlight, especially thanks to the amazing staff like Jesus, Jimmy, Jose, and Eddie, who really made our stay special. However, the beach was a significant letdown due to the seaweed, which affected our enjoyment of the seaside. Overall, it was a memorable trip, but the beach experience would prevent me from returning.

Rooms

9.0

The rooms were spacious, clean, and very comfortable, kept spotless by the housekeeping team.

Service

10.0

The service was friendly and attentive, with standout staff like Jesus and the activity team who went above and beyond.

Location

5.0

The location was lovely, but the beach was disappointing due to seaweed and concrete blocks in the water.

Dining

7.0

The dining options were decent, with highlights like the breakfast at the Chef Market, but the restaurant choices felt somewhat repetitive and limited.

Facilities

8.0

The facilities were well-maintained, especially the pool area, but there were some issues with the coffee machine and service delays.

John

United States, October 2024

9.2/10

We had an incredible 10-day stay at Generations Riviera Maya, where our family enjoyed a spacious and beautifully kept swim-out suite. The customer service was exceptional, especially from our butler Ceaser and housekeeper Narbeli. However, the dining options could be improved with more flexible hours, especially for families. While the majority of our experience was fantastic, we were disappointed by the lack of responsiveness regarding room changes promised at check-in.

Rooms

10.0

Our one-bedroom swim-out jacuzzi suite was huge, clean, and beautifully maintained. It felt luxurious and had everything we needed.

Service

10.0

The service was outstanding, with staff like our butler Ceaser and housekeeper Narbeli truly going above and beyond.

Location

9.0

The hotel was well-located, with easy access to various pools and amenities across the complex.

Dining

7.0

The food was excellent, but the buffet's limited hours made dining with a baby tricky.

Facilities

9.0

The pool area was expansive and well-maintained, with plenty of sun and shade.

George

United States, October 2024

8.4/10

We had an amazing time at Generations Riviera Maya! The family-friendly atmosphere was perfect for our kids, and the staff went above and beyond to ensure we had a great experience. We loved the beautiful beach; however, the pool was a bit too cold for us. While the dining options were limited for our teenagers, the room service was excellent. Overall, we felt it provided great value for a family vacation.

Rooms

9.0

The rooms were spacious and modern, equipped with everything we needed and a mini bar that was replenished daily.

Service

10.0

The service was exceptional! Our butlers and staff members were attentive and friendly, always anticipating our needs.

Location

8.0

The location was fantastic, with well-maintained grounds and nearby attractions, though some days the beach had seaweed.

Dining

7.0

Dining options were decent, but I wished there were more variety, especially for breakfast. Room service was a lifesaver!

Facilities

8.0

The resort's facilities were beautifully maintained, but the pool's temperature could be an issue for some.

Spacious rooms

Limited dining options

Mark

United Kingdom, October 2024

9.4/10

We just had an incredible 10-day vacation at Generations Riviera Maya! The resort was nearly empty, which allowed us to enjoy top-notch service and beautiful, spacious rooms. The entertainment was fantastic, and the staff were truly exceptional, making our family feel at home. While the food was excellent at many restaurants, it was a bit tricky to navigate the dining options since some were only open on certain days. Despite a few minor issues, such as a room service selection that could use improvement, we had an unforgettable experience.

Rooms

10.0

Our swim-out jacuzzi suite was enormous and beautifully appointed. It felt luxurious, resembling a presidential suite.

Service

10.0

The entire staff, from housekeeping to our butler, went above and beyond to ensure we had everything we needed. They were warm and welcoming.

Location

9.0

The hotel's grounds and pool areas were beautifully maintained, providing a tranquil atmosphere that's perfect for families.

Dining

8.0

The food was generally excellent, especially at the Asian restaurant. However, we missed having more buffet options available for dinner.

Facilities

9.0

The pool area was spacious with plenty of seating, and the beach amenities were fantastic. We loved the Bali beds for relaxing.

Olivia

United Kingdom, September 2024

9.2/10

Our stay at Generations was absolutely fantastic! The spacious rooms were perfect for our family, with a comfortable living area and a great kitchen setup. The staff genuinely cared about our experience, making us feel right at home. We dined at several restaurants, some of which were highlights of our trip, though a couple fell a bit short on quality. Overall, the all-inclusive experience provided great value, but I wish there were more wine options included without extra costs.

Rooms

10.0

The rooms were spacious and comfortable, equipped with a kitchen and dining area, perfect for families. Having an adjoining suite was a big plus, especially for game nights as a family.

Service

10.0

The service was outstanding. Our butler was incredibly attentive, accommodating all our needs, from dinner arrangements to unexpected requests. Each member of the team genuinely seemed happy to be there.

Location

9.0

Ideally situated near the beach, the resort had lush surroundings and easy access to other activities. Its all-inclusive options added to the convenience.

Dining

8.0

The dining options were quite varied. While some meals were excellent, like the ones at Rincon Mexican, others didn't quite hit the mark. Breakfast at Chef Market was enjoyable, thanks to the attentive staff.

Facilities

9.0

Facilities were top-notch, with a variety of pools and lounges to choose from, making it easy to relax and enjoy the sun.